ECOMMERCE ASSISTANT

At RSPCA South Bucks it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteers play an essential role in helping us carry out our important animal welfare work every day.

Our RSPCA charity shops in Chesham and Burnham play an essential role in raising the profile of the RSPCA in our local community and funds for our branch. Our shops sell a mixture of donated items, including clothes, books, bric-a-brac and collectables, and a selection of new items.

Are you an experienced eBay seller? We are looking for volunteers skilled in online selling and photography to help turn donations into funds. You will have fun, contribute to making our eBay business a big success, and enable us to help more animals!

This is an excellent opportunity if you are interested in collectables, researching unusual items, and love photographing objects making them look their best. The time you dedicate will ensure that we make more funds from the sale of donated items.

Ecommerce assistant role profile

Volunteer Role: eCommerce Assistant

Volunteer Supervisor: Shop Manager

Where you will be based: RSPCA South Bucks Chesham shop

What you will be doing

Researching and listing the items for sale in our dedicated eBay store.
A picture is worth 1000 words, so ensuring that attractive photographs are taken to boost eBay sales.
Writing detailed and accurate descriptions of items.
Responding in a timely and professional manner to any enquiries received from potential buyers.
Monitoring our eBay listings and account to keep them up to date.
Packaging items appropriately before taking them to the local post office and posting to the buyer. Parcels are small to medium sized.
Maintaining accurate records of listed and sold items.

What we’re looking for

Ideally, you would have experience in selling items on eBay or other online selling sites.
Can create attractive and accurate listings for a wide variety of items.
IT literacy and ability to use our laptop is required, as is the ability to use a mobile phone (provided) to take and upload clear photographs.
Capable of researching the origin and value of items using a variety of sources.
Reliability and an ongoing commitment are required. Someone who can offer approximately 2 hours on their chosen day(s). The shop is open Mon-Sat, 9.30am-5pm and 10am-4pm on Sunday, the role can be carried out at any time during opening hours. We are happy to divide the role between several volunteers.
Capable of working with minimal supervision, once fully trained.
Volunteers need to be aged 18 or over.
This role is subject to a DBS check (Disclosure and Barring Services) to ensure the safety of children and vulnerable adults.
Must be able to complete online induction training. You will need basic IT skills and access to a computer.

Why volunteer with us?

Have the satisfaction of knowing that the extra funds you help to raise will make a huge difference to the welfare of animals in your area.
Meet new people and make new friends by being part of our friendly team.
Learn new skills through our comprehensive induction and training programme.
Enhance your CV by adding your volunteering experience and newly acquired skills.

Shop location

RSPCA Charity Shop Chesham

47 High Street

Chesham

Buckinghamshire

HP5 1BW

Open Monday to Saturday, 9.30am to 5pm, and Sunday 10am to 4pm

Disclaimer

Our voluntary roles are subject to:

An informal interview and trial period.
Submission of two referees’ contact details.
Completion of relevant training and assessments for the role.

How to apply

If you are interested in this role, we would love to hear from you.

Make sure to include details of your online selling experience if you have any.

Join us and help make a huge difference to the lives of animals in need.

Apply here