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CHARITY SHOP ASSISTANT

At RSPCA South Bucks, our charity shops need friendly volunteers to join our team and help make our shops a huge success. Make new friends, have fun, and help us help more animals!

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Our shops in Chesham and Burnham play a vital role in supporting our work by raising essential funds and increasing awareness of the RSPCA within the local community. We sell a wide range of donated goods, including clothing, books, bric-a-brac and collectibles, alongside a selection of new items.

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As a Volunteer Charity Shop Assistant, you would join a small team working with the Shop Manager and 1-2 other volunteers to raise vital funds for animal welfare.

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Charity shop assistant role profile

Volunteer Role:                            Charity Shop Assistant

Volunteer Supervisor:                 Shop Manager 

Where you will be based:           RSPCA South Bucks Burnham and Chesham shops

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What you will be doing

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  • We have front of shop roles and behind the scenes, both are critical to the success of the shop.

  • Helping customers in the shop find what they need.

  • Accepting donations of items and money from the public.

  • Processing sales through the till and card machine, including Gift Aid.

  • Sorting through donated items to determine what we can sell.

  • Preparing donated items for sale.

  • Merchandising stock on the shop floor.

  • Creating attractive shop window displays.
               

What we’re looking for

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  • Retail experience would be ideal, but is not essential, as full training will be given.

  • We are ideally aiming for someone who is flexible and can offer an ongoing commitment of four hours or more per week for a minimum of 2 months.

  • Good communication skills.

  • You will need to be aged 16 or over for our Chesham shop and aged 18 or over for our Burnham shop.

  • All volunteers complete some basic online training before starting. You will need access to a PC or laptop. If you have any concerns about this please get in touch, as we have an alternative paper-based induction for shop volunteers.
     

Why volunteer with us?

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  • Your time and effort makes a real difference to the welfare of animals.

  • Meet new people and make new friends.

  • Enjoy a fun and fulfilling role at the heart of the local community.

  • Training and development opportunities, including induction and ongoing support.

  • Learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.

  • Access to the RSPCA Learning Hub with a wide range of training materials.

  • Reasonable travel expenses can be reimbursed, subject to prior agreement.
     

Shop locations

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Our shops can be found at:
 

RSPCA Charity Shop Burnham

68 High Street

Burnham

Buckinghamshire

SL1 7JT
 

Open Monday to Saturday, 9.30am to 5pm

 

RSPCA Charity Shop Chesham

47 High Street

Chesham

Buckinghamshire

HP5 1BW

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Open Monday to Saturday, 9.30am to 5pm, and Sunday 10am to 4pm

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Disclaimer


Our voluntary roles are subject to:
 

  • An informal interview and trial period.

  • Submission of two referees’ contact details.

  • Completion of relevant training and assessments for the role.

 

How to apply

 

If you are interested in this role, we would love to hear from you.​​​​

 

Make sure to include details of your retail experience if you have any.

 

Join us and help make a huge difference to the lives of animals in need.

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